Globe Telecom

Why I Find Globe PowerSurf for Postpaid Subscribers a Fraud?

I have complained about how Globe’s PowerSurf for postpaid subscribers was so unrealiable. But that was even before my complete billing cycle was over. Now let me post a follow up on that experience.

First, let me describe the timeline of events during the time I was subscribed to PowerSurf99:

  • September 27, 2011 — subscribed to PowerSurf99;
  • October 12, 2011 — my billing cut-off for October 2011;
  • October 27, 2011 — PowerSurf99 auto-renewed in accordance with its terms;
  • November 12, 2011 — my billing cut-off for November 2011;

I’ve monitored my data usage using an iPhone app as well as the iPhone’s built-in settings and noted that I’ve consumed the 50MB allocation on October 13 for the September 27 subscription, and as early as November 5 for the October 27 subscription. Yet up until now, I haven’t received any text from Globe informing that I’ve reached my quota. Moreover, I’ve constantly inquired with 8888 about the status of my subscription and it responded with an explicit message that my subscription is still active. …

What Makes Globe’s PowerSurf So Unrealiable?

I was positive about Globe PowerSurf plans for postpaid subscribers when it came out. But then, I concluded that, 300MB per month is too much for my use.

So, I just availed of the 50MB plan instead last 27th of September 2011. I monitored my data usage using two crappy apps like DataUsagePro and DataMan, as well as via the iPhone’s settings.

16 days into the plan, I noted from my monitoring that I’ve reached my allocated data usage of 50MB, and now, 3 days after, I’m running around 75MB of usage.

Let’s check what the Globe’s FAQ say about this: …

300 MB is So Much for My Use

I’ve mentioned that I subscribed to Globe PowerSurf 299, which is 300 MB good for 30 days. I’ve also mentioned that I have wifi both at home and in the office.

Now 22 days have already passed and I have not used even half of the data usage I was allotted with. I’ve used so far 143.51 MB or 47.8%. I hope Globe Telecom could come up with a lower plan, say like 200 MB for a cheaper price.

UPDATE: Or perhaps, these PowerSurf plans are not for me at all. I have an iPhone 4 at plan 299, where I don’t have a use for that P299 credit (for I have an office-issued phone unlimited Globe-to-Globe). If I opt out of the PowerSurf 299, I could use that P299 credit for hit-and-run mobile browsing at P5 per 15-minutes.

I just hope that Globe instead have a per MB charging deductible from the regular plan. Or, better yet, carry on with the Powersurf plans but don’t charge it on top of the Monthly Service Fee (MSF). Charge it against the consumable amount instead.

Globe Recommendation: SuperSurf

Took this Globe Telecom’s internet surfing profiler to determine which of Globe’s internet plans is best for me according to my data requirements, habits and/or usage. And the result: Globe recommends I subscribe to their SuperSurf plan.

After all I thought Globe has got a lot of options suited for me, and all they could come up was the ultimate SuperSurf plan! …

So Close and Yet So Far…The Globe PowerSurf Rant

Got the details of the Globe Powersurf promo from Yugatech:

Php15 for 60 minutes (expires in 1 day) – text PowerSurf15 to 8888
Php30 for 180 minutes (expires in 1 day) – text PowerSurf30 to 8888
Php50 for 300 minutes (expires in 3 days) – text PowerSurf50 to 8888

Personally, this is a good deal if you are into Globe Prepaid and that you use the 3G network regularly. Yet, this thing is still not for me: …

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