I have complained about how Globe’s PowerSurf for postpaid subscribers was so unrealiable. But that was even before my complete billing cycle was over. Now let me post a follow up on that experience.
First, let me describe the timeline of events during the time I was subscribed to PowerSurf99:
- September 27, 2011 — subscribed to PowerSurf99;
- October 12, 2011 — my billing cut-off for October 2011;
- October 27, 2011 — PowerSurf99 auto-renewed in accordance with its terms;
- November 12, 2011 — my billing cut-off for November 2011;
I’ve monitored my data usage using an iPhone app as well as the iPhone’s built-in settings and noted that I’ve consumed the 50MB allocation on October 13 for the September 27 subscription, and as early as November 5 for the October 27 subscription. Yet up until now, I haven’t received any text from Globe informing that I’ve reached my quota. Moreover, I’ve constantly inquired with 8888 about the status of my subscription and it responded with an explicit message that my subscription is still active. Continue reading