I received an email from BPI today detailing how their old platforms, for mobile and online. will stop working by the following timelines:
|Current (old) Platforms
||Current (old) platforms no longer accessible by
|BPI Mobile app
||December 1, 2018
|BPI Online Banking
||January 11, 2019
The new platforms may have some more security features, that’s why? But why rush your clients when STILL, you can’t do investing transactions in the new platforms? Are they even aware of that? That there’s no way you can add to your Mutual Fund or UITF accounts using the new platforms? At least that’s STILL my observation when using the new BPI online platform.
Banks should be at the forefront of technology, especially in this internet age, delivering real-time data about their customers and their accounts.
The Philippine banks may not be as nimble in adapting the latest technologies in rendering their services as that of banks from other countries, but at least we know that the effort is there in trying to catch up.
Disclaimer: I currently own Metrobank, BPI and Security Bank accounts, although I used to own PNB, BDO, EastWest and even Equitable-PCI (before their merger with BDO) bank accounts.
From my experience, the first to offer the most reliable (in terms of security, uptime, utility, and convenience) internet banking service was Metrobank. I have to admit, though, that BPI was able to catch up and in my own opinion (sans the downtimes that recently plagued their online banking) offer the best internet banking experience, especially when coupled with the convenience in managing your investment accounts via BPI Express Online.
Continue reading “Philippine Banks Catching Up with Technology”