Tag: Banks

BDO Online Mobile ‘ADD DEVICE’ Message Sending Failed

Did I already tell you how awful and trash-worthy BDO Online Banking is? Yet, no matter how bad it is, it has been your bank of choice, because you thought they find ways.

Installing the Mobile App

You installed the mobile app, and done with your mobile app only password. When you login, it asks for your OTP. But instead of receiving the OTP directly, you received a message from (02) 25678 that you need to reply with ‘ADD DEVICE’ instead. Only then will they text you your OTP.

But replying with ‘ADD DEVICE’ the message failed sending no matter how many times you tried.

The Solution

Instead of solving the problem directly, BDO Unibank offered a solution in a Facebook comment, which involves:
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How BDO deserves the trash

Can you imagine receiving a marketing email, and the only method to opt out of such emails you’ll have to call their hotline?

That’s how brainless BDO is to do such a stupid thing to its customers. No 1-click unsubscribe link, you must call their customer contact center, expect to get through for God knows how long, and expect the person at the other end of the line to sell you more of their stupid products!

That’s how BDO deserves the trash. Even more — report as SPAM! I’ll set up a filter so that all their emails go directly to spam folder.

No, BDO deserves to be reported as spam, so that Google knows they are a bank full of spam!

PNB and Allied Bank Merger

Philippine National Bank and Allied Banking Corp., which are both owned by tycoon Lucio Tan, have approved a plan to merge to become the country’s fourth largest bank in terms of assets. The merged bank will retain the name Philippine National Bank.

Bancnet and Expressnet Link-up

pic26431It was once featured in Deuts Top Stories the link-up between the two ATM networks, namely; Bancnet and Expressnet.

universal_accessThe interconnection between the two networks has been in the news (broken link, thanks to inconsistent Manila Times online) since June 21, 2006, yet I didn’t have the opportunity to try to withdraw in any expressnet affiliated banks (e.g., BPI, BDO, HSBC, Landbank) until yesterday.

Since 1993, there has been an alliance between Bancnet and Megalink, while Megalink made an alliance with Expressnet in 1997. Transactions made between these interconnected netwoks are charged with service fees that vary between PhP2.50 to PhP12.00 (depending on the bank) against the ATM cardholders. Transactions, however, between Bancnet and Expressnet were used to be charged US$3.50 service fee per transaction. Metrobank E.T. cardholders, especially, were explicitly warned about these charges. You’ll find these warnings posted in Metrobank ATM booths.

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