Did I already tell you how awful and trash-worthy BDO Online Banking is? Yet, no matter how bad it is, it has been your bank of choice, because you thought they find ways.
Installing the Mobile App
You installed the mobile app, and done with your mobile app only password. When you login, it asks for your OTP. But instead of receiving the OTP directly, you received a message from (02) 25678 that you need to reply with ‘ADD DEVICE’ instead. Only then will they text you your OTP.
But replying with ‘ADD DEVICE’ the message failed sending no matter how many times you tried.
Instead of solving the problem directly, BDO Unibank offered a solution in a Facebook comment, which involves: