Smart Communications, Inc. under-delivers on its Flexitime promise

I can’t seem to get over this issue. How can I? Smart Communications, Inc. (Smart) was a disappointment, especially when it came to its Smart Bro Flexitime offering.

Just a recap on what my gripe was all about, I subscribed (and resubscribed) to Flexitime 100, a surf package that promises 15 hours internet browsing valid for 7 days at a cost of P100, but noted that my data minutes deplete faster than my actual use. On top of that, I observed that my data minutes are depleting further even if I no longer use that particular data connection.

After exchanging DM’s and replies with @SMARTCares on Twitter, they just can’t seem to help me at all. I’ve laid down my issues, complete with screenshots and everything, and they still can’t seem to get to the bottom of this mess. They said they’re investigating, but all my data minutes have already been fully wiped out (that’s according to their monitoring system, not based on my actual usage), and they still have to come up with a solution. Or, better yet, just admit that their system and this offer in particular is flawed. …

4G vs. 3G — Who Cares?

With all the hype about this 4G and 3G technologies, who cares anyway? You got a 4G capable phone but when you’re tied up into a low network connectivity cellphone carrier, you’ll get a crappy internet connection.

Check out the video below that explains very well what is this thing all about the 2G, 3G, and 4G. All that matters is the actual speed!

Wait, I just remember, majority of the people I know don’t use data connections on their phone. Oh crap!

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