So I’ve been blogging about this and calling @SMARTCares‘ attention for the last two weeks or so:
- The Smart Bro Flexitime Data Minutes that deplete faster than real time use
- The curious case of disappearing data minutes in Smart #Flexitime
- Smart Communications, Inc. under-delivers on its Flexitime promise
Perhaps, to make up for their flawed service or a futile attempt to buy me and this blog off, they reversed P100 to my Smart Bro account;
Indeed, I received that P100.
However, before the reversal even happened, call me trying to gather more evidence or silly me–I was hoping that perhaps any issues with Smart Bro Flexitime might already have been fixed, I subscribed earlier to Flexitime 30, which should entitle me to 4 hours internet browsing for 1 day. Or so I thought.
So, at 12:54 PM I subscribed to Flexitime 30 – thus my 240 data minutes as follows:
I reset my internal counter (that one that came with the Huawei pocket wifi device) as you can see below:
Yet at 2:23 PM, that’s 87 minutes (or 1 hour and 27 minutes), my data minutes was down to zero (see below):
Indeed, I received a text message advising me I’ve fully consumed my data (or call, sic) credits (see below):
Indeed my internal counter indicated I’ve accessed the internet for less than 90 minutes (see below):
So, there’s 4 hours for you, gone in less than 90 minutes.
To Smart Communications, Inc. and everyone comprising the Smart Bro team, here’s bad news for you: