I used to promote BPI Credit Cards to friends for the ease of doing business with them, especially when it comes to requesting for waiver of the annual fees. Well, at least, that’s how it used to be.
Recently, I haven’t had much transactions using my BPI credit card, thus I decided to have the card cancelled already. I have had enough already with too much trouble in calling their hotline yearly just to have to make wait for 10, 20 minutes or so, for the next available customer service representative. Add that to the fact that their cancellation process is more troublesome — you have to send them a written request. Who does that nowadays? In 2018?
Thus, from now on, I’m done talking to BPI Credit Cards. They’re not worth any business from me. More importantly, from now on, I’m not using any credit card that don’t have waived annual fees for life.
If Metrobank can offer “no annual fee for life”, why can’t others do too?
To credit card companies: I’m bringing you business, you shouldn’t bring me further trouble.