According to ZPDee’s contact page, you can contact them 24/7 using their hotline 631-0000. But try calling them at night, and you’ll get into an answering machine telling you to wait for the next available agent. I would rather have preferred to have been told to leave at once. For me, this is just bloody misrepresentation!
They also have an SMS contact number at 0917-631-0000 (i.e., if you’re using Globe), but don’t bother texting them, you’ll just put your credits into waste.
[adsense]For me, I’ll understand if an ISP encounters problems in some service areas, but at least respond to queries by customers as to why there’s a service interruption.
And with this kind of service, if you happen to be looking out for an internet solution, forget about ZPDee. I should really have known better in the first place.
Note: This is not a rant, I’m just trying to fullfill my promise to ZPDee over at their SMS contact number that I’ll blog about their crappy service should I don’t get my internet connection back in an hour. This is my second day of no internet.