Of Jollibee, of McDo

Many of you might have already seen the youtube video regarding Jolibee mascots doing naugthy things in front of a camera. I don’t want to post the video here anymore. Enough for that crap. You can search it though if you want.

jollibeeSuch video circulated through emails, and especially blogs. Jollibee Food Corp. (JFC), on the other hand, made a response through email:

Dear Parents,

We regret to inform you that a video depicting our well-loved Jollibee mascots in a distasteful situation is now circulating online. The material is obviously no more than someone’s idea of a senseless amusement. Yet we cannot ignore the equally obvious risk of its effect on our children.

Jollibee created the mascot for kids, their wholesome fun and carefree innocence. We’ve worked hard and unceasingly for the mascot to earn your kids’ trust and love. It would be so sad to have all this swept away by one mindless prank.

We will not let this pass, neither will we let it happen again. Be assured we are taking all necessary steps to bring the culprits into account. One thing we know we can count on is your support in countering this threat.

Pease help us spread the word that this corrupting material should not be passed on any further. This simple act of control will go a long way in protecting our children.

We apologize for any offense this incident may have caused, and thank you for your understanding and cooperation.

Sincerely,

JOHN VICTOR TENCE
VP Corporate Human Resources
Jollibee Foods Corporation

I do think that by issuing such statement, JFC just simply drove readers and the general public especially those who have not encountered the video yet into being more interested and search for such malicious video.

McDonald’s on the use of styrofoam and encounter with Gary Granada and the Kaalagad volunteers:

My Personal Ordeal with the Arrogant Managers of McDonald’s

5 seconds

My name is Gary Granada, I am a Kaalagad volunteer, and I need 5 seconds of your time to help reduce the use of styrofoam in fast food chains.

What was meant to be a nice and simple Saint Francis Day motorcade-march to McDonald’s yesterday turned out to be a nightmare. We were rudely treated by McDonald’s, to put it mildly. Weeks before, we already sought a dialogue with them to reiterate our concern for their reluctance to reduce their use of styrofoam, despite their pledge to seriously attend to it during our dialogue in 2002! (Jollibee said the same thing, and while we are not satisfied with their response, at least they made some effort to shift to other packaging and serving materials.)

We sent them a letter, went to their office, made follow ups, waited for a response. The most we got from them was “you wait for our call”. They never called, never wrote back, but verbally said they will assign representatives to receive our motorcade’s representatives.

When we got there, their representatives turned out to be the Citibank Building’s security detail. Ill-mannered and impolite, they told us that they were told by McDonald’s that they were not expecting us. One of our staff went up to their 17 th floor office to find out whether they were willing to sit down and talk matters. Told to tell us to wait, we waited. The giant that it is, the bosses of McDonald’s apparently regard little children, nuns, mothers, priests and concerned consumers as their employees. We asked how long we were supposed to wait and got no straight answer. Finally they sent word for me to come up, just me, no one else. I thought these people must have seen too many spaghetti movies, perhaps they thought they had a hostage crisis. I was led to a conference room that could easily sit six or seven people and was greeted by two bright boys.

Think about it. Naglakad kami papuntang McDonald’s, at pagdating namin doon, wala man lang bumaba para kausapin kami ng maayos. At pinatawag ako nitong dalawang batang managers!

It occurred to me that there were far more basic issues that plague McDonald’s than styrofoam. Like common courtesy. So I explained to these rich young rulers that the courteous thing to do was to go down, greet the delegation and ask how they may be of help. I even asked them where they were schooled, because in the public school in an obscure town where I came from, they manage to teach such things in Grade One. Their bloated bright brains must have taken up the space that was meant for their ears. It felt like talking to an electric fan.

Meanwhile I insisted that somebody from Greenpeace, the Ecowaste Coalition, Franciscan Missionaries for Justice, Peace and Integrity of Creation, and the JPICC of the Association of Major Religious Superiors of the Philippines (our partners in the activity) be present as well. They said they can only accommodate three people at most. Fine. So I said I and our staff will go down and we will send three people up. But at the lobby, the three representatives we sent were barred by security people from proceeding, again upon McDonald’s instructions we were told.

It looked hopeless.

We decided to wrap up the program when out of nowhere a condescending woman materialized and introduced herself as the media relations officer of McDonald’s. She said, “Why don’t you go to Jollibee instead, they’re number One.” To which Father Ben Moraleda replied, “We did, and at least they are doing something.”

On the side, irked by her audacity, Fr. Ben quipped, “And please take that hand of yours off my shoulder, I don’t like you.”

And all that commotion for a very simple and very reasonable plan: that McDonald’s reduce the use of styrofoam by 50% within one year. McDonald’s has once again demonstrated its arrogance and incapacity to appreciate the sincere and constructive efforts of common folks to protect our environment. Unlike them, we do not make money doing what little we can to help make things a little better for everybody.

5 seconds, that’s all I ask of you to help reduce the use of styrofoam. Sa mundo ng mga mayayabang, papansinin lang nila tayo kung tayo ay maninindigan. Take 5 seconds to think twice before choosing where to dine or order food.

WHEN YOU HAVE A CHOICE, DON’T CHOOSE MCDONALD’S

I feel sad for that woman and those two young managers. So young, so successful, so ahead of their game, so privileged; so rude, so arrogant, so lacking in character, so bland. And I have since stopped wondering why their burgers taste the way they do.

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3 thoughts on “Of Jollibee, of McDo

  1. i’ve seen that video, to those people who made that, they were so immoral, and to think they have been hailed as jollibee employees.
    but still i enjoyed eating at any jollibee restaurants.

  2. we prefer to eat in Jollibee..but guys let me share my story..sunday, july 12 around 4pm in palmera spring, we are driving an owner type jeep, my husband was fixing the side mirror when a delivery rider of jollibee zabarte get close to the driver seat and told to my husband “ang sama mong makatingin ah, anong problema mo?” we we’re both shock since we are not aware that my husband who was just fixing the side mirror look at him that way. we we’re both speechless..how could jollibee hired an employee with an attitude like this guy?imagine your employee wearing his jollibee uniform approaching one of your potential customer (actually hindi lang potential coz honestly we always eat in jollibee)..is this the way you trained your crews?

    we called the manager but we didn’t even get an apology from her..the guy’s name is deleted..

    nakakalungkot lang kc during my college days, i also worked for a food chain so why would we do that sa isang crew diba? galing din ako dun kaya sobrang mabait ako sa mga crew kc i know the nature..

    • Hi Therre,

      In as much as I would like to accommodate your concern, I can’t allow publish the name you just mentioned. I have to delete the name to avoid any problems here in the future.

      Hope you understand.

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